Refund policy

Returns & Exchanges

We want you to love your order. If something isn’t quite right, we’re happy to help.

• Returns and exchanges are accepted within 30 days of delivery.

• Items must be unused, in original condition, and carefully packaged for return.

• Once your return is received and inspected, you may choose an exchange or a refund to your original form of payment.

Please note:

• Original shipping costs are non-refundable.

• Customers are responsible for return shipping unless the item arrived damaged or incorrect.

• Items received in worn, damaged, or altered condition may not be eligible for a refund or exchange.

To start a return or exchange, please contact us at katiedaisyshops@gmail.com with your order number and a brief note about the item.

Thank you for supporting our small studio — it truly means the world to us 💛